STANDARD TERMS AND CONDITIONS OF SALE
Welcome to Indica Flavour Industries (https://indicaflavour.official@gmail.com). By accessing our website and purchasing our products (Sattu, Besan, Masala Sattu, etc.), you agree to comply with and be bound by the following terms and conditions:
Welcome to Indica Flavour Industries, operated from our facility at New Galla Mandi, Sidhi, Madhya Pradesh. By using our website and purchasing our premium food products like Sattu, Besan, and Masala Sattu, you agree to our standard terms and accept that all brand logos, designs, and content remain our exclusive intellectual property. We maintain strict hygiene and purity standards across our entire range, but we kindly advise customers to review label ingredients for potential food allergens prior to consumption. Orders are efficiently processed within 1 to 3 business days, though we are not legally responsible for any unexpected transit delays caused by third-party shipping services. Finally, all transactions are subject to the exclusive legal jurisdiction of the local courts located in Sidhi, Madhya Pradesh.
1. General Info & Brand Ownership
● All content, logos, product names, and packaging designs on this website are the intellectual property of Indica Flavour Industries, managed from our facility at New Galla Mandi, Sidhi, Madhya Pradesh.
● Any unauthorized use of our brand name or media is strictly prohibited.
2. Product Quality & Disclaimer
● We take the utmost care to maintain the highest standards of hygiene and purity in manufacturing our food products (like roasted chana sattu, fitness sattu, and flours).
● Product packaging and ingredients are clearly mentioned on the labels. Customers are advised to check ingredient lists for potential allergens before consumption.
3. Order Placement & Pricing
● All prices listed on the website are inclusive of applicable taxes unless stated otherwise.
● Indica Flavour Industries reserves the right to update product prices or discontinue variants without prior notice.
4. Shipping & Delivery Policy
● Delivery Areas: Currently, we ship across Sidhi and selected regions (as specified during checkout).
● Dispatch Time: Orders are typically processed and dispatched from our New Galla Mandi facility within 1–3 business days.
● Delivery Timeline: Standard delivery may take 3–7 business days depending on your location.
● Shipping Charges: Any applicable shipping or delivery fees will be displayed clearly at the time of checkout. We are not responsible for delays caused by third-party courier services or natural disruptions.
5. Returns, Refunds, and Cancellations
● Food Product Policy: Since our products belong to the food and perishable category, we do not accept returns once the product is delivered in good condition, due to health and hygiene reasons.
● Damaged or Wrong Products: If you receive a damaged packet or a wrong item, please contact us at indicaflavour.official@gmail.com within 24–48 hours of delivery with unboxing images/videos. We will happily arrange a replacement or refund.
6. Governing Law
● Any disputes or legal claims arising out of the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts in Sidhi, Madhya Pradesh.